1. Supplier identification
www.bio-enzym.eu is a web site operated by BIO-ENZYM Ltd.
We are registered in England under company number 07845112 and with our registered office at Kemp House, 152-160 City Road, London, EC1V 2NX.
Our VAT number is 153463123.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
Cookies & monitoring
Strictly necessary cookies - these are cookies that are essential to the operation of our website
Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.
We may monitor traffic to our site and collect the following information:
The IP address of your computer
The referring website from which you have got to our website from
The reasons for this are:
To make ongoing improvements to our website based on this data
To see our most popular sources of business
Disclosure of personal data
We may disclose your personal data:
if we sell our business
In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
We may also disclose aggregate statistics about visitors to our website [customers and sales] in order to describe our services to prospective partners [advertisers, sponsors] and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
Upon placing an order at the check-out, you will be required to make full payment via paypal only. Once payment has been successfully received, you will receive a notification email that we have received your order for processing. Your order will be dispatched within 2 working days using Royal Mail standard post. Following dispatch, you will receive an email notification that your order is on its way.
4. Right to cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.
All notices you send us must be sent to the contact details on this site email@example.com
We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.